Frequently Asked Questions

Answers to the most pressing questions from the experts and clients

Experts

For those who are looking for work.

The information presented here is subject to change during our early access stage. If you have any further questions, Get in touch with our team here.
How do I start using the Flatwork?

The Flatwork is still in an early beta stage. All you have to do is to Join our Waitlist by clicking the button above. An expert success manager will get in touch with you and help you prepare the perfect profile.

Can I use the Flatwork for free?

The Flatwork is free. You can sign up, get free profile remake, find work without a cost. We charge a flat fee for your earnings.

How can I find work?

There are two ways to find work on The Flatwork. Our AI recommendation engine matches you with the right jobs based on your skillset and the work. You can also search for projects from the catalogue. In certain cases, the clients will directly want to hire you.

Once you submit your profile to the work, it's up to the client to work with you. The client may request some additional information or a call with you to get more details before making the final call among other candidates. You'll be notified once you're selected and the client initiates the work.

The payment will be made in advance by the client to protect you from unpaid work. Your earnings will be sent to you on a regular basis.

How can I get free profile review?

You'll get the profile review and remake after you sign up to our waitlist. An expert success manager will get in touch with you and make sure you have a stellar profile that'll make you get the work you deserve.

You'll get personal help every step of the way and we'll make recommendations on how you can land projects and work with the clients without problems.

Will my profile get noticed by clients?

We use our proprietary matching engine to determine which experts are highlighted based on a number of factors: the profile strength, experience, relevance, location, portfolio, industry, recency, availability, track record, external references, price and more.

For our new experts, we make sure your profile is highlighted for a number of jobs to get started right away. The more successful your work record is the higher your chances will be to get more work.

How do I get paid?

You will be getting paid with weekly intervals. You'll need to set up your payment options to receive your earnings.

In order to get started, you'll need to fill out either W-9 or W-8BEN forms. Don't worry, it'll take only a minute to fill it out and stays with us to be able to pay you.

Which countries are supported?

The final list of countries are still being worked on. Here's the current list: United States, Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

We're working on expanding our reach to the entire world.

I'm Hiring

For those who are looking to hire for projects.

The information presented here is subject to change during our early access stage. If you have any further questions, Get in touch with our team here.
How do I post a job?

You can post a job within minutes. You'll need to enter your job title explaining what you need, the work category, the skills required for the job and lastly the type of work: fixed budget or hourly.

You will be able to enter additional details for experts to better understand your project. A success manager will be assigned to you to ensure you're getting the best out of your experience here.

You will be able to enter additional details for experts to better understand your project. A success manager will be assigned to you to work with you every step of the way and fine-tune your work post.

How will I find the right person for my project?

Once you post the work, you will be presented with the best options recommended by our proprietary matching algorithm. Your work will be highlighted to the experts which will allow them to apply to the post. You can invite up to 3 experts to your project in addition to those who applied.

You can also directly hire an expert on the platform. If the expert is available to work, you can start right ahead.

Is there a trial period?

The trial period is only available for part-time and full-time engagements for 3 days. The trial period will allow you to cancel and only pay the half of the total cost. Exceptional cases will be handled on a case by case basic.

Do I need a credit card to start the trial?

Yes. In order to ensure the safety of payments, we will need to have your credit card verified for work to begin.

How much does it cost to hire experts on Flatwork?

You are free to pick the experts based on your budget. Depending on the expertise area and level, the hourly fee and project budget will change.

You can always set a maximum cost. Note that lower hourly fee or project budget requirements will lower your chances of finding an expert. You can get in touch with the expert you want in your project to discuss the fees.